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Breakwater Pilot Program

The Breakwater Pilot Program offers a comprehensive 60-day evaluation of the platform with full feature access and dedicated hardware. This program is designed for organizations to thoroughly evaluate Breakwater's capabilities in their production environment before committing to a full subscription.

Program Overview​

60-Day Full Evaluation​

  • Complete Platform Access: All modules except Forge cloud infrastructure
  • Production Environment: Deploy in your actual OT network
  • Real Data: Work with your actual devices and network infrastructure
  • Full Support: Dedicated customer success and technical support

One-Time Program Fee​

  • Cost: $3,500 one-time fee
  • Credit Applied: Full amount credited toward first year subscription if converting
  • Value Guarantee: No financial risk if you decide to subscribe
  • ROI Assessment: Detailed business case development during pilot

Included Hardware​

Gateway X3​

  • Loaned Equipment: Gateway X3 (Bosch ctrlX CORE X3 Compact) shipped to your facility
  • Full Functionality: Complete Gateway capabilities including Coastal IDS during pilot
  • Professional Installation: Remote setup assistance and configuration
  • Return or Retain: Keep Gateway if converting to subscription

Hardware Specifications​

  • Platform: Bosch ctrlX CORE X3 Compact
  • Form Factor: DIN-rail mountable, fanless, industrial-grade
  • Protocol Licenses: OPC UA, EtherNet/IP, EtherCAT included
  • Environment: Industrial temperature range, vibration-resistant
  • Certifications: CE, UL, IEC 61131
  • Form Factor: 1U rack-mount, DIN rail optional

Device Limitations​

500 Device Pilot Limit​

  • Scope: Monitor up to 500 devices during pilot period
  • Device Types: PLCs, HMIs, network equipment, servers, workstations
  • Counting Method: Unique MAC addresses across all network segments
  • Monitoring: Real-time device count tracking in platform dashboard

Scalability Planning​

  • Growth Path: Plan for full deployment during pilot period
  • Device Inventory: Complete asset discovery and classification
  • Capacity Planning: Right-size subscription based on actual device count
  • Network Segmentation: Identify high-priority areas for initial deployment

Payment Options​

Credit Card Payment (Stripe Checkout)​

  • Processing: Secure payment processing via Stripe
  • Immediate Access: Instant pilot program activation
  • Supported Cards: Visa, MasterCard, American Express, Discover
  • Billing Country: US, Canada, EU countries, UK, Australia

Purchase Order / Invoice (Net-30)​

  • Enterprise Billing: Traditional procurement process support
  • Net-30 Terms: 30-day payment terms after invoice date
  • Credit Approval: Standard business credit verification
  • Multiple Contacts: Separate billing and technical contacts supported

Gateway Tracking and Logistics​

Shipment Tracking​

  • Order Processing: 1-2 business days after payment confirmation
  • Shipping Method: FedEx Next Business Day or 2-Day delivery
  • Tracking Information: Automatic email notifications with tracking numbers
  • Delivery Confirmation: Signature required for hardware delivery

Gateway Status Lifecycle​

StatusDescriptionDurationNext Action
Pending ShipmentPayment confirmed, preparing for shipment1-2 daysGateway ships
ShippedGateway en route to customer facility1-2 daysCustomer receives
DeployedGateway installed and operational60 daysPilot evaluation
Return PendingPilot ended, return shipping initiated7 daysCustomer ships back
ReturnedGateway received back at CoastalCompleteProgram closed

Return Process​

  • Return Shipping: Pre-paid return label provided
  • Return Deadline: 30 days after pilot program ends
  • Packaging: Original shipping materials recommended
  • Inspection: Returned equipment inspected for damage

Equipment Deposit​

$699 Security Deposit​

  • Purpose: Ensure timely return of loaned Gateway hardware
  • Timing: Charged automatically if Gateway not returned within 30 days
  • No Charge: No deposit if Gateway returned on time
  • Waived: Deposit waived for subscription conversions

Deposit Waiver Conditions​

  • Timely Return: Gateway returned within 30-day deadline
  • Good Condition: No damage beyond normal wear and tear
  • Complete Return: All accessories and documentation included
  • Subscription Conversion: Converting to paid subscription

Pilot-to-Subscription Conversion​

Credit Application​

  • Full Credit: Entire $3,500 pilot fee credited to first year subscription
  • Automatic Application: Credit applied during subscription signup
  • Flexible Timing: Convert anytime during or after pilot period
  • No Expiration: Pilot credit never expires

Gateway Retention​

  • Keep Hardware: Retain Gateway X3 as part of subscription
  • No Additional Cost: Gateway included in Professional subscription
  • Seamless Transition: No interruption to monitoring and services
  • Upgrade Options: Upgrade to Gateway X5 or X7 models available

Subscription Benefits​

  • Unlimited Devices: Remove 500-device pilot limitation
  • Full Module Access: Access to all platform modules including Forge
  • Priority Support: Enhanced support levels and response times
  • Feature Roadmap: Early access to new features and capabilities

Enterprise Plan Conversion​

Sales Consultation Required​

  • Custom Pricing: Enterprise pricing based on scale and requirements
  • Advanced Features: SSO, LDAP integration, custom reporting
  • Professional Services: Implementation consulting and training
  • SLA Guarantee: Service level agreements and uptime guarantees

Enterprise Features​

  • Multi-Site Management: Centralized management across multiple facilities
  • Advanced Analytics: Custom dashboards and business intelligence
  • API Access: Full REST API access for integrations
  • Compliance Reporting: Automated compliance reporting and documentation

Available Modules During Pilot​

Included Modules​

  • Portal: Central dashboard and platform management
  • Helm: Network visualization and topology mapping
  • Manifest: Asset inventory and device lifecycle management
  • Lookout: Threat intelligence and vulnerability monitoring
  • Forecast: Business impact analysis and risk quantification
  • Certificates (Anchor): SSL/TLS certificate management and monitoring
  • Channel: Secure remote access and encrypted tunnels

Excluded Module​

  • Forge: Cloud infrastructure services not included in pilot
  • Rationale: Forge requires ongoing monthly costs separate from pilot evaluation
  • Alternative: Forge 7-day free trial available separately
  • Conversion: Full Forge access included with subscription conversion

Pilot Success Criteria​

Technical Evaluation​

  • Discovery Accuracy: Verify complete device discovery and classification
  • Vulnerability Assessment: Identify and prioritize security issues
  • Network Visibility: Achieve comprehensive network topology mapping
  • Performance Impact: Validate minimal impact on production systems

Business Evaluation​

  • Risk Reduction: Quantify security risk improvements
  • Operational Efficiency: Measure time savings and productivity gains
  • Compliance Benefits: Assess compliance and audit readiness improvements
  • ROI Calculation: Calculate return on investment and business case

Decision Timeline​

  • 30-Day Review: Mid-pilot checkpoint and progress assessment
  • 60-Day Evaluation: Complete evaluation and decision point
  • Extension Option: Additional 30 days available if needed for evaluation
  • Conversion Support: Dedicated customer success assistance throughout

The Breakwater Pilot Program provides a comprehensive, risk-free way to evaluate the platform's capabilities in your actual production environment, ensuring you make an informed decision about your OT security investment.